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FAQ's

  • Can I still sign in with Facebook?
    The option to sign in to MOO using Facebook is no longer available. Don’t worry – your past orders and designs are all still there. You’ll just need to update your password to continue using this account.
  • Why do I need to sign in?

    Good question! There are several reasons, but first let us reassure you - creating a MOO account doesn’t sign you up for any newsletters or mailings. We will never spam you. Ever.

    If you’re a new customer:

    • We set you up with an account to make ordering (and hopefully re-ordering!) easier for you.
    • Once you have an account, you can track your own order.
    • If you have a Promo Code, we’ll check it’s valid before you get to the checkout – so no surprises!

    If you’re an existing customer:

    • Once you sign in, it’s easy for you to view old orders, re-order quickly and track your current order.
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